Organizing your customer data with a CRM

With the right CRM solution, such as Oracle CRM On Demand, you can improve key aspects of your business-

SALES

  • Manage deals more easily and close more business faster.
  • Track leads and opportunities through the entire life cycle-from qualification to close.
  • Work more efficiently, with same sales resource and staff.
  • Get to know your customers and build customer loyalty.
  • Improve sales pipeline visibility.
  • Forecast more accurately and make more informed decisions.
  • Drive sales effectiveness and productivity.

CUSTOMER SERVICE AND SUPPORT

  • Increase agent productivity and reduce service costs.
  • Shorten service resolution times and increase service quality.
  • Analyze service call trends to shape current and future product or service offerings.
  • Detect and resolve bottlenecks early and quickly.

MARKETING AND AUTOMATION

  • Create targeted and personalized campaigns to increase response rates.
  • Understand who your customers and are to tailor promotions and build loyal, long term relationships.
  • Decrease leads generation and customer acquisition costs.
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

The Shooting Star

Just a girl who travels.

Fortune

Fortune 500 Daily & Breaking Business News

Joshi Daniel Photography

Images of People Photoblog

Rotarian Economist

Analysis and Commentary for Service Above Self

lenguaje y otras luces

ESPAÑOL PARA EXTRANJEROS, LENGUA Y LITERATURA. LEER, ESCRIBIR Y COMPARTIR EN ESPAÑOL - Blog de ELE -

C2C Organizational Development (C2C-OD)

Bringing People and Strategy Together

Rotary Service Connections

Connect, partner, and serve through Rotary

%d bloggers like this: