Mobile CRM extension for non PC users

Belladonna IT has released a pilot version of its Field Force CRM which enables field sales and service force to stay connected, and respond back to the CRM without ever accessing a desktop or notebook PC. The application has been developed using windows mobile 6.0. Salient features are:

  1. No need for a user to have a desktop or online user id, thus saving on user ids which will never be used.
  2. Update CRM either via the mobile app, or using SMS. Read for the details of the SMS gateway case study.
  3. Application available even when the user is out of range or in low signal area. Sync happens when the signals are strong enough.
  4. Custom screens and pick lists depending on the user requirement.
  5. Synchronizes with any back end CRM, both on premises and on demand subject to web services integration being available.
  6. Can be deployed stand alone on a cloud.

Field force CRM

Targeted at non IT field force such as service engineers for a range of industries such as

  • White goods and domestic appliances service engineers
  • Dish TV/ electronic good service engineers
  • Auto accessories installation and service staff
  • Field service representatives of government data collection agencies

The product is being currently field tested in Bangalore. We are seeking beta testers for various deployment scenarios mentioned above. Contact us for more details.


One Response

  1. is it me or is there a CSS error? anyways quality post

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Love Travelling

Travel diaries providing inspiration for planning the perfect trip

Miss Bhukkad

food, restaurants, reviews, health, recipes, travel and living.

Eastern Espresso

Stories from Bengaluru and beyond

Steve Hindley

Walk with me

Raji and her kids - Weblog

about my thoughts, travel, feelings and the joy of motherhood for my 3 darling devils - Oviya, Panimalar & Ilampozhil

The Shooting Star

Just a girl who travels.

Scratch of a Pen

Books & Madness

Joshi Daniel Photography

Images of People Photoblog

Rotarian Economist

Analysis and Commentary for Service Above Self

%d bloggers like this: