Forrester’s Top Trends For CRM in 2014 | Forrester Blogs

 

Forrester’s Top Trends For CRM in 2014 | ForresterBlogs.

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The six stages of the Social Collaboration. Microsoft Blog

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The six stages of the Social Collaboration. Which one is your Company in?.

 

 

Why someone thinks mobile apps are going to die in 3-5 years

Incredible thoughts.

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I was at a panel yesterday talking about the “Appification of India”. This was part of the Social Media Week event.

I made a statement and tried in 2-3 min to clarify what I meant, but did a poor job of it. I thought it is better to detail my thoughts on this blog post.

I believe in 3-5 years mobile “apps” will be dead.

They will be replaced by a set of backend services that will be controlled by the smartphone OS.

As a user the only “UI” you will care about will be your phone UI controlled by the phone or provider. The current set of “apps” will be invoked on demand from the cloud by the OS (or the service layer developed by another 3rd party company).

The current problems with apps are well known. Besides games, which make up the significant part of the downloads, the…

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CRM will be at the heart of digital initiatives for years to come – Gartner | Information Age

 

CRM will be at the heart of digital initiatives for years to come – Gartner | Information Age.

Marketing with Microsoft Dynamics CRM – ClickDimensions Blog

Eminently recommended.

Marketing with Microsoft Dynamics CRM – ClickDimensions Blog | WordPress.com.

1997-2013: How Microsoft Saw Itself – Digits – WSJ

Brilliant analysis of how the company changed over 16 years, and where it is headed.

1997-2013: How Microsoft Saw Itself – Digits – WSJ.

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