What can be done about low adoption rate of CRM?

Why does CRM continue to have poor adoption even after being around for 30 years? Good insights here.




Building a Sales Knowledgebase

What do you think is the toughest question one can ask a sales person?





That has to be “can you explain to me how did you get this order?”


Every day, millions of sales people around the world get business or close deals for their companies. This is indeed a great achievement in a uber competitive world. But most of these organizations don’t ask the question above to the sales people. If you were to, you can actually find out and build a repository of sales wins, which can help improve your sales strategies. This is not something that requires a huge amount of time or vast, complex applications. It can be as simple as this:-


order wins


Share your thoughts if you agree.

India’s Godrej & Boyce adopts Microsoft Dynamics CRM – Case Study


India’s Godrej & Boyce adopts Microsoft Dynamics CRM



Forbes report on how Social Media is impacting Salespeople

I can vouch for this from my personal experience.Image

Study: 78% Of Salespeople Using Social Media Outsell Their Peers – Forbes.

Sage CRM, now on YouTube

Award winning Sage CRM from Sage UK, is now available on YouTube. Another great example of a B2B business adopting Social Media Strategies.  Search YouTube for ‘Sage CRM’, and you will get a range of videos starting from Demo, overview, Outlook Integration, MS Exchange Integration and more. Here is a 10 minute overview of Sage CRM 7.0.

This crisply covers

  • Sales
  • Marketing
  • Customer Service
  • Outlook Integration
  • Worflows
  • Dashboards
  • Wizard based Reports
  • Mobile CRM
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